Other  facilities  and charges

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  • Facilities and services: We have Yoga trainer and Masseuse available on request. The Swimming Pool is a covered Lap Pool (23m long) meant for exercising (as opposed to lounging) and two adults can swim at the same time. We recommend that guests should block a preferred time of use so that they need not share the pool with others. The Pool is free for B&B guests but Long stay guests need to pay and take a membership.
  • We provide home cooked meals (on extra payment) on request and try our best to offer healthy platters. 
  • Vijay and Ramji can help organise cabs and hire local two wheelers and bicycles. Airport pickups can be arranged as well.
  • Laundry Service (personal) is available on payment. Iron and Ironing Board is available in the Laundry Room for free.
  • Tea Room is open 24x7 to fix your own cup of tea or coffee. We do not provide tea trays in the rooms.   
  • The Main Dining Room is available until 10pm to those who do not have their own kitchens, to use for heating and serving any take away food. We request guests NOT to eat in the rooms.  
  • Other conveniences: The Fitness Room, TV Lounge and the Game room can be used any time.
  • Things to do: We recommend an easy, laid back experience of just trying out various cafes and walking the tree lined streets of Pondicherry. There are some special places which we recommend to our guests that are not a part of the regular tourist circuit and sometimes I accompany the guests or put them in contact with personalised guides. Rates for these tours vary.
  • Included in the rates for Apartments/Studios: Rates are based on 2 people and per night. They include cleaning and fresh sheets and towels (once per week), soap, shampoo, conditioner and WiFi, daily cleaning and dish washing (for studios), Electricity and Water and Parking. Extra person will be Rs.1000/- per day. Breakfast is NOT included but can be provided at extra charge.  
  • Included in the B &B rates for Ensuite Rooms: Rates are based on 2 people and per night. They include cleaning and fresh sheets and towels (once per week), soap, shampoo, conditioner, hair dryer, bathrobe and WiFi, daily cleaning, electricity, water and parking. Breakfast is included. We do not provide extra beds in the Rooms.  
  • Optional extras: Private yoga lessons, Relaxing Full body Massage...charged as per usage.
  • Check in time: after 12:00 Check out time: before 11:00
  • For Late departures and Early arrivals there will be a charge of Rs.350/- per hour. 

Terms and Policies
If you wish to make a booking, the first step is to write to us for available vacancies along with your request form.
Once we confirm the availability, you will have to pay FULL amount as  ADVANCE (please see cancellation policy below)

How to pay:
Current payment options are:
For international guests -Online credit/debit card payment through a secure server. Once you confirm, we will send you an E-invoice, or through AIRBNB (see links below)
For Indian guests or payments made in India: by NEFT transfer if you have an Indian bank account or through AIRBNB.
Please note that all as per Government security regulations, we are required to collect Guest information in given format along with ID proof (passport & visa for foreigners, driving licence/PAN card/Voter card for Indians) prior to check-in.
Guests are requested to pay in full prior to or at the time of check-in.
Refunds due to any break-down or absence of service is discretionary and based on merits.
We reserve the right of admission.
ONCE YOUR BOOKING IS CONFIRMED, PLEASE LET US KNOW THE EXPECTED TIME OF ARRIVAL as we do not have a 24hr reception desk and someone will have to receive you if you arrive after 10pm or before 7am.

CANCELLATION & NO SHOW POLICY/REFUND POLICY
All bookings that have been made on credit card which are subsequently cancelled, will forfeit 2.5% transaction fee charge irrespective of the notification period mentioned below.
1) Cancelations during PEAK SEASON will be on following criteria.
* Cancelled 60 days before check-in: Full refund
* cancelled 60-30 days before check-in: 50% REFUND
* cancelled between 30 days to date of check-in: NO REFUND
* early check out -no refund
2) Cancellation for bookings OFF PEAK and HIGH SEASON:
* cancellation one month before check-in: full refund
* cancellation between 30 days to 7days  of check-in: 50%
* cancelled between 7 days to date of check-in: NO REFUND 
* early check out -no refund
Please note that once TAX INVOICE is issued, the TAX amount will not be refunded (IF CANCELLATION IS DONE MORAE THAN 1 MONTH AFTER PAYMENT) as the same is submitted to the Govt within a certain period.
Any review/reconsideration of above cancellation/refund terms will de at the discretion of the management based on specific situations and occupancy level during booking period.

Privacy Policy
We uss high ethical standards and respect your privacy. Save for disclosures required by law in any relevant jurisdiction and the disclosure of your name, email address and your credit card details for completing your booking we will not disclose your personal information to third parties without your consent. Please read our Privacy policy for more details.

EARLY/LATE CHECK-IN/CHECK-OUT POLICY
Check-in time: 12 noon
Check-out time: 11 am
Late check out: Until 2.30pm we can allow late check out if the room is available as on that date. After 2.30pm, Rs.350/- per hour will be applicable. We can keep luggage in store and allow use of shower if someone is leaving later at night. Such guests must depart by 11pm when the Main door is generally shut for the night.
Early check-out: Please inform the Caretaker of the time you plan to depart so that someone can see you off.
Early check-in: Guests arriving early can keep their luggage any time after 7.30am and go out for breakfast and come back to check in at 11am. If the specified room is available, Guest can occupy the same at an extra cost of Rs.350/- per hour.
Late check-in: If you are expected to arrive after 7.30pm, please let us know by email of your expected time of arrival so that Caretaker is informed.
If you arrive before 7.30am or plan to leave after 9pm, we suggest you book the room from the day before or until the day after.

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